Testimonials

I thoroughly enjoyed Ray’s Webinar

Ray reflects on the topic in a personal and relaxed manner which I could relate to very easily. I have found Ray to be honest, informative and his sessions are fun to attend. Ray presents in a way that is easily understood and provides scenarios that I can certainly relate to our organisation.

Thanks for a great workshop

Mike and I found it to be very insightful. We learned so much about ourselves and our personality traits and how this can impact both your working life and business. We found the panel at the end of the night was a great finish giving true life experiences that we can all relate to.

An excellent speaker...

Ray Hodge made a tremendous contribution to our 2017 Customer Event at Cypress Lakes Golf Course in the Hunter Valley as an After Dinner Speaker. He blended the professional and personal worlds through recounting a range of experiences and insights that resonated with our staff and guests alike and was very well received by everyone present. Particularly, his presence took a ‘sales’ event to a much higher level than it would otherwise be, and this was very much appreciated by our guests. We recommend Ray to any organisation wishing to demonstrate work-life balance and a ‘whole person’ approach to business.

A very informative webinar

I realised it was really Leadership 101, getting back to basics which is what we needed to hear. Over time I feel we have forgotten the little things that make a satisfied workforce; we are all just so busy ensuring our own positions/duties/actions are meeting the company expectations we forget to check in regularly on our fellow employees. Thank you and your guest speakers for the re-awakening

I wanted to pass on my sincere thank you for the immediate value simPRO Software sales staff gained from our day’s sales training with you.

Your session on value based selling reignited the importance of asking our prospects & clients what are the drivers behind looking at our product, listening and then reiterating those drivers and values back to them in the sales process. Our numbers and motivations and attitudes greatly improved! Look forward to our next training session.

Our work with Ray, over an approximate 4 month period focused primarily on streamlining our systems and processes, my personal time management, ensuring we had the appropriate employees performing the work that I didn’t want to do, and then the recording of key result areas.

I have to say that having Ray consult to us resulted in a more streamlined business with processes in place that has made it possible to hire office staff and what’s all the more pleasing (given that Ray is no longer consulting to us) is that I am now working less hours per day, overseeing the operations, with the business continuing to do exceptionally well. Additionally when I am ready for the next phase to grow the business to the next level I will be getting Ray back to assist me with this.

Ray’s help has been invaluable...

We have worked with Ray Hodge these past eight months. Our business had grown to a point where we really needed assistance with the systems and related people who interacted with the various procedures.

Ray’s help has been invaluable in that we have achieved a more fully process driven business with significant reductions in turnaround time frames, particularly relating to administration, with quoting times reduced by half. Increased role and responsibility clarification of staff and management along with the introduction of a new job management system Ray introduced us to has also helped this to become reality. His ability to spot the key issues has been immensely helpful and are grateful for his assistance.

Ray has worked with myself at HEQ for almost the past 12 months. On the passing of my husband, and being 29 at the time, I felt I could do the job of leading the business but needed the additional support that Ray could offer.

He has helped me grow as a manager and provided the tools that I needed to act on the constant issues that came my way. He was a constant support both by phone and in personal meetings and always there when I needed him.

His involvement at HEQ was varied from the designing and establishing budgets that were easy to understand; help through recruitment, staff dismissals and the restructuring we completed; providing back up for me when I was still learning; working on flows for jobs in/jobs out (fast turnaround time for invoicing) etc. He also helped identify and turn around a division within our company that was initially unprofitable. Ray’s contribution to HEQ has been significant both at a personal and business level and recommend him highly.

The workplace can be a challenging environment; sometimes employee morale gets de-emphasized in service of increased productivity and profits.

However the reverse is actually the secret; get employee morale right, increase retention, and your productivity and profits have no choice but to increase (often significantly!). Ray Hodge is a master at supporting leaders with crafting powerful strategies to do just that; he’s a trusted navigator and advisor to senior leadership in this context — and there’s a reason. His approaches are tried and true, and they work; his results over his many years in this practice speak for themselves.”

Being time poor our company relied on what subtle advertising we had in place to attract our trade.

Ray kept us on track to proactively seek new ways to reach our clientele. He made us accountable for our current down fall in customer enquiries and made us take charge on increasing our customer traffic again.