Testimonials

Working with Ray over the last 6 months has been extremely beneficial to our family business.

He visited us once and the rest of our work was completed via weekly Zoom meetings. He assisted us with our time management and in identifying some of our weaknesses, along with our strengths and potential opportunities to form our strategic plan. His relaxed approach still kept us accountable and on track to achieve our goals.

We engaged Ray Hodge to assist with growing our business and attaining ISO accreditation.

During a period of significant Company restructure, Ray provided valuable support, researching suitable digital platforms and assisting our younger managers by providing effective strategies to improve efficiency and confidence. There is no doubt Ray’s input has had a positive impact on our business and the individuals he mentored.

Ray made a huge impact in South Coast Constructions

...my ROI closed out within months. With another set of eyes over my business I've found him to be a really good investment. His work with my people, streamlining our systems and improving our sales ratios and qualification process was significant.

Ray's consultancy with myself and my team has been extremely valuable across the entire business.

The main results include a stronger leadership team, greater staff satisfaction and efficiencies, record sales over the Christmas season and more time for myself to work on the business. I highly recommend Ray’s services.

It's an absolute pleasure to work with Ray

He took the time to understand me, my business and my staff using exceptional listening skills with an intuitive, professional and supportive approach. His background and knowledge of business structures were very helpful, together with his guidance along the way with practical solutions tailored to me and my business - and the results speak for themselves! Thanks, Ray for being an exceptional coach and mentor!

Ray's coaching me in my organisational and time management skills has got me through these challenging COVID times...

This has included more effective delegation, better task prioritisation, and being able to manage in a more controlled fashion.

I have worked with Ray this past year and his coaching has had a significant effect on our business operations, my management effectiveness and on my personal life. Invoicing arrears are now up to date, debtors have been reduced by over 50% and we are now aligning the team for the future. This and more have been accomplished through Ray's guidance and direction despite him having never been onsite due to COVID.

Having worked with Ray on numerous simPRO customer sites he always seems to be able to find and drive the efficiency gains our customers are look for.

He Identifies any bottlenecks in their processes and realigning their workflows with simPRO and the correct personnel within the organisation to carry out the tasks to create a very efficient end to end process.

Ray, I cannot thank you enough; the amazing impact you have made on my career is unbelievable.

When we started working with you I was not in a position where I was able to utilise my skills. Your sixth sense of where I would be better suited was spot on. You took me from HR and OH&S role to a sales role selling a product I knew nothing about. Your ability to coach me through my fears and boundaries was smooth, professional and engaging. Your high level of inspiration, motivation and support gave me the kickstart I needed. In 3 months I hit the company's average yearly quota, in 12 months, I more than doubled it.

The confidence and opportunities this has bought about I could never have imagined.

Being named in the 'Top 100 Women in Construction in the world,' Guest Speaking Engagements, mentoring and consulting. My proudest moment, being chosen to represent Australian Indigenous Women at the 2022 UN Commission on the Status of Women in New York with an amazing line-up of Trailblazers.

Ray you saw in me the traits of a leader; your experience and knowledge in your field gave you the insight to take me from back of house to the front. Your encouragement and engagement have elevated my career to a level I hadn't imagined. I now have confidence and a platform to inspire, empower and mentor others.

Before we started working with Ray I felt at breaking point. There were so many fires I didn’t know which to tackle first. We had not had a break for more than a day in a long time and were working most nights and weekends. After a couple of months, we started to get our time and thus our lives back.

Ray’s work with us was comprehensive and one of the most significant tools he used with us, was that of a plan where we continued to refer back to, cross off the completed items and continually update it as we moved forward. This both kept us on track and could help us see the progress we were making.

Some of the other results we gained were:

• 90+ day debtors reduced from their peak to their current levels (this includes the ongoing reduction over the last few months). This was a 97% reduction improvement which amounted to an increase of over $200,000 in cashflow.
• Invoicing happening within the week as opposed to the original 45 days
• Job scheduling system was updated (both internally and with the field technicians) to create further efficiencies
• Various documents were updated to ensure customer clarity from the beginning of jobs
• Tablet-based forms were developed for field staff enabling real-time information submission which in-turn improved cash flow
• Review of tasks and re-designation freed up some of my time allowing me to focus on other areas of the business I was not getting to
• Better time management skills
• Position descriptions and role allocation were documented and refined
• Weekly tracking of KPI’s has been most useful to know where we are at any given time.

I now feel more organised than ever and that my time is now spent efficiently on the things that really matter. I am glad we engaged Ray to help us take a step back and look at the areas that mattered the most and also keeping both my Husband and me accountable on a weekly basis for progress towards positive change.