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Posted on October 13, 2021

Management Anchor Points

A key responsibility of the leaders I coach is oversight of performance indicators - and it's so easy during busy times to get distracted by the unrelenting tides of operational activity. Weeks pass quickly until the moment of realisation…

Posted on September 30, 2021

No Great Loss

The owner of a business I frequent as a customer, was lamenting the resignation of one of their key staff. "No great loss," was my response. He looked perplexed. I went on to say that the person who had resigned was unfriendly and,…

Posted on September 23, 2021

Small Adjustments

Having ordered a café latte and then observing the fast, weak flow of coffee out of the machine, I asked the young barista if she'd like some help in getting the pour right, to which she willingly agreed. Leaning over the counter, I first…

Posted on September 09, 2021

When Blokes Talk.

Watching a band on the edge of a dance floor, I got talking to a guy I had met a few times previously. The conversation led to a point where I opened up about my personal road through the darkness of depression. He subsequently shared…

Posted on September 03, 2021

Sheree

Sheree struggled to sleep. The day before had revealed some trends in the financial reports, that, should they continue, would create serious implications. And this bothered her. Sheree loved her job as General Manager. Having worked for…

Posted on August 26, 2021

Beating Restrictions

My sister recounted the story of wondering why her son, when in his teens, was tired every morning. It was years later they understood why. To restrict late hour gaming activities they would switch the internet off and then activate the…

Posted on August 13, 2021

Big Project Small Steps

After receiving the publishing contract for my latest book, How Efficiency Changes the Game, I broke the total word count down—50,000 words—to write 1000 per day. I knew that if I achieved this, the draft would be completed in 50 days.…

Posted on August 13, 2021

The Unrelenting Life

This week I returned to dance lessons after a 3-year hiatus. The experience was tremendously life-giving and caused me to reflect on how easy it is to neglect the wide-open fields of play in the midst of life’s unrelenting demands. Against…

Posted on July 30, 2021

When You Can't See the Ocean for the Trees

Through this week's lockdown in South Australia, I walked on occasion, along the ocean esplanade. At numerous places, the ocean was obstructed from view, either by rising sand dunes or areas thick with wind-blown shrubs and trees.It…

Posted on July 30, 2021

The Pepper Grinder

Sometime in 2007, I started dining weekly at Elio's Osteria in Brisbane. After the risotto or pasta was delivered to my table I would ask for ground pepper. As they only had one grinder, the waiter would then perform this circuitous ritual…

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