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High Workplace Engagement
I have finished an article on Workplace engagement and thought I'd share some thoughts here for business owners and managers on how to create a culture where engagement can thrive. Make the environment a fun and enjoyable place to…
Posted on March 06, 2015The Work Of Dreaming
Think back to when you were a child. What were the things you dreamed about? As we've grown up the dreams tend to get knocked out of us. Who do you think you are? You’re hopeless at doing that? You won’t amount to anything? Combine that…
Posted on February 25, 2015What Song Are You Playing?
I happened to be staying in a hotel a few weeks back near the parade start for the Giants Street Theatre performance in Perth. As they moved from the park to the street an accompanying band was playing a tune on the following flat bed…
Posted on February 15, 2015Habit from Discipline
Disciplined actions practised consistently over time become habits. Don't try and change your life or business all at once. Implement one thing at a time. A friend of mine has implemented reading and journalling 30 minutes a day. She…
Posted on February 01, 2015Monday Morning Fog
Arriving at your desk on Monday morning you check your calendar for the weeks agenda. You look at the accruing paperwork spread across your desk and decide very quickly its coffee time. A few 'quick chats' to work colleagues (who are very…
Posted on January 28, 2015Guilty Afternoons
Many business owners struggle with the guilt associated with finishing their work by early afternoon and feel they have to plough on till sundown to massage away their shame. Those whose energy is at its peak in the morning often run flat…
Posted on January 27, 2015Stripping Down
If you want significant results in your business, strip down. What are the essentials that will drive results? Then, what are the things that will impede these results? An athlete doesn't wear long pants and a jacket when competing. A…
Posted on January 19, 2015A Dog Of A Receptionist
After posting a blog last week about the importance of having the right people in roles that interface with the customer, I paid a visit to a local business. I received one of the best greetings from the receptionist I've experienced in…
Posted on January 15, 2015Hospitality Front Lines
I am constantly amazed by the number of people - whether that be waiters, attendants, check in personnel, concierge, customer services representatives, sales people, account managers etc. that are not good with people. That is, they are…
Posted on January 12, 2015Thin Air Marketing
There was a company that approached their marketing endeavours in an ad hoc fashion. They spent tens of thousands of dollars every year getting their message out, with one of their strategies being radio advertising. I am not picking on…
