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Improving Inputs Increases Outputs
Even the best run businesses have degrees of inefficiencies. The need to continually be alert for areas on the slide is essential to keep your business in top condition and performing at its best. Elite athletes are aware that inputs…
Posted on February 16, 2014Transactional verses Relational Selling
I was having lunch with a client I had completed a project for and he told me of a company that had come to discuss their services with him. The word 'bludgeon' came to mind. The sales person was all about getting the sale NOW. Wasn't…
Posted on November 28, 2013Virgin Australia and Consistency
I have flown Virgin Australia frequently for a number of years and one thing that strikes me about the company is their incredible consistency in doing things well. I can never recall dealing with a grumpy attendant whether on the ground…
Posted on November 23, 2013Focus Forward
My dance teacher reminded me yesterday to not beat myself up about the last mistake. "Don't live in the last step, focus on the next one." And as Tiger Woods is often quoted as saying, "I hit it and forget it. You can't go back in time and…
Posted on November 21, 2013Invest To Grow
It surprises me that many businesses want to grow but won't invest in that growth. They have vision of where the next mountain top is (that they want to climb) but often sit on the plateau of their current success and performance or are…
Posted on November 14, 2013Observations From The Trenches
This months observations of the successes and challenges of businesses and organisations are: 1. When recruiting, keep emotion out of it. Don't want the potential candidate more than they want you. Go with initial gut instinct and do…
Posted on November 12, 2013The Misnomer of "I Don't Have The Time"
How often do you hear people say "I don't have the time?" And how often do we say it? We have the same 24 hours as everyone else. Why is it that some seem to achieve much more than others? Three quick observations... Prioritisation. Time…
Posted on November 06, 2013Beware The Whisperer
There is a Whisperer at large.... an unobtrusive personage who begins to influence us through the subtlety of whisper a couple of months out from the start of the New Year. This is what I hear..... "you don't need to do this now, leave it…
Posted on October 22, 2013Inefficiency Is Costing You
Inefficiency, in any area of life whether personal or business, has correlating costs. Some examples... Travel - not taking 15 minutes to think through what you will be wearing and needing for travel will cost you four to ten times as…
Posted on September 30, 2013Selling is not Telling
Many approach selling from the historical erroneous proliferation (by the many 'sales gurus' that have gone before us) that it is all about the 'telling' in selling. In that, we are there to tell the potential buyer about how good our…
