The Origin of Inefficiency

Speaking with the administration officer at a client's business last week, she mentioned her frequent calls to the director to check invoicing with him. I then asked "why do you have to check them off with him?" Her response - "because the inventory is wrong and I am not sure I have got the appropriate catalogue item."

When the director arrived at the office this had become an agenda item. After discussions it then became a short term goal to correct the inventory.

The key to creating increased efficiencies within your business (and your personal life for that matter) is:

1. Observe the behaviour and ask "how can we do this better, faster, or do we need to do it at all?"
2. Where there is apparent inefficiency ask "what is causing this?"
3. Correct the cause

Locate and correct the cause and increased efficiency will be the result.